The Reinvention of Shoppers Drug Mart

Shoppers Drug Mart is no doubt an iconic brand here in Canada. With over 1200 retail outlets across the country, Canadians can count on this leading drug store retailer to provide us with the vital medicines we all need to survive and flourish in the modern age. Founder Murray Koffler’s ambition was to “build a national organization of pharmacies without sacrificing the personalized service of the local community pharmacist”. Yes, indeed, it’s that personal touch we get from those community-oriented employees. Never mind that these wages oftentimes prohibit them from living in the very community they work in. But that’s just the realities of the free market. We can’t obstruct that which

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